Xiang is a classical-music concert-aggregation and playback service aimed at users aged 14 and older. We comply with the PRC Personal Information Protection Law, the Provisions on Online Protection of Children's Personal Information, the US Children's Online Privacy Protection Act ("COPPA"), and applicable EU/UK GDPR age provisions.
1. Who this applies to
This Notice covers children under 14 in mainland China
Children under 13 in the United States (COPPA)
In the EEA / UK, the digital-consent age varies by member state (16 default, but member states may set 13–16)
2. We do not knowingly collect from children
The Service is not directed at children and is not advertised to children. We do not knowingly collect personal information from individuals below the ages above. Sign-up does not require age/DOB, and we mitigate risk by:
No user-level content personalization
No behavioral advertising (the Service contains no ads at all)
No marketing communications to minors
3. Parental/guardian consent
If a minor under the applicable age uses the Service, the parent or guardian must consent, assist in account creation, and supervise use. The parent or guardian is responsible for any charges incurred by the minor.
4. Parental/guardian rights
Parents/guardians may exercise the following rights by contacting privacy@bwv988.com:
Access and copy the child's personal information
Correct or complete inaccurate information
Delete the child's personal information
Withdraw any consent previously given
Close the child's account
Please attach: (a) a copy of the parent/guardian's ID; (b) proof of guardianship (household registry or birth certificate); (c) the specific request. We respond within 15 business days.
5. If we discover inadvertent collection
If we learn that we have collected information from a child under the applicable age, we will: stop processing immediately; delete the information within 15 business days; instruct any recipients to delete it; and assess whether regulator notification is required.
6. Extra safeguards
Stricter encryption, access auditing, and minimization for children's data
Children's data is not used for product analytics or improvement
No profiling based on children's data
7. Contact
Entity: Shanghai Yufang Information Technology Co., Ltd.